An Amazon customer’s first drone-delivered order lands in her swimming pool in Texas as she runs outside to record the delivery.
Lindsey Austen of Richmond, Texas, said she received an Alert that her package was out for delivery via drone delivery in Amazon’s Prime Air program. After hearing the drone’s loud buzzing, she went outside and saw the drone open its hatch and drop the package down in the pool.
“When it went into the pool, I was shocked,” she said. “I don’t think I’ll be wanting any more drone deliveries.”
Amazon Statement
A spokesperson for Amazon released a statement to FOX 26 Houston on Thursday following the drone mishap.
“Prime Air provides customers with fast, reliable delivery across a broad selection of products and the response from customers using Prime Air has been overwhelmingly positive. Incidents are extremely rare, and when a delivery doesn’t go as planned, we learn from it to improve the experience and take steps to prevent it from happening in the future,”
the spokesperson said.
She added,
“Amazon’s A-to-z Guarantee ensures customers can shop with confidence, knowing that we’ll make it right by offering a refund or replacement in the rare instances when items do not arrive as expected.”
Source: Facebook